From your profile, you can permanently delete your account at any time. This will:

• Erase all files, documents, and wishes from our system.

• Stop billing at the end of your subscription period.

• Remove all appointee access.
  Once deleted, recovery is impossible — giving you complete control over your data.

Your files are secured by multiple layers:

• End-to-end encryption during upload and storage.

• Your password creates the encryption key, making files unreadable without it.

• Two-Factor Authentication (2FA) with SMS, email, or authenticator app.

• Microsoft Azure Cloud with EU-based servers and state-of-the-art security.
  Even Life After Me staff cannot access your documents — only you and your chosen appointees can.

Life After Me cannot mediate disputes, but it reduces the risk of conflict by:

• Providing one clear, organized source of truth.

• Documenting wishes in writing (funeral, wills, digital access).

• Assigning specific appointees with defined roles.
  This avoids the common “confusion and arguments” that often arise when documents are missing.

To protect your legacy, access is only given after:

1. A Trusted Appointee or Expert uploads a valid death certificate.

2. Our support team verifies the document with the relevant authority (e.g., Dutch municipalities).

3. Once validated, only the files marked as “after death” become visible.
   This ensures no one gains access prematurely or without legal proof.

Life After Me is officially ISO 27001 certified — the international gold standard for information security management. This proves we use strict protocols for risk management, encryption, and continuous monitoring.
Additionally:

• GDPR compliant (EU privacy law)

• Extended Validation SSL certificate (green padlock in browser)

• Regular penetration testing by ethical hackers

• Microsoft Azure hosting with EU-based servers
  Together, these certifications confirm our platform is independently verified and trusted for your most sensitive data.

No. Trusted Appointees are only notified during trigger events such as account unlocking after death. Routine updates remain private unless you share them directly.

Currently, there is no visible audit trail for Trusted Appointees or Experts. However, all activity is securely logged in the backend for support and security purposes.

Life After Me does not mediate disputes. Each appointee acts independently based on the permissions you set. To avoid conflict, clearly document your wishes and consult a lawyer for formal estate planning.

Yes. Families often lose track of valuable assets:

• Bank accounts left unclaimed.

• Crypto wallets without keys.

• Life insurance policies unknown to heirs.

Life After Me prevents this by securely storing and indexing these details so heirs can access them immediately.

• Free Trial: test the platform with limited storage.

• Standard: secure storage of essential files.

• Premium: full features, including Trusted Appointees and Expert uploads.

Most members choose the annual Premium plan for best value. Pricing is transparent inside your account under “Manage my Plan.”