Life After Me does not mediate. Clear documentation of your wishes helps avoid conflict—consult a lawyer for extra clarity.

Yes. You remain in control:

• Delete documents: Select and remove individual or multiple files.

• Delete account: From your profile, permanently erase your account and all stored data. Billing stops at the end of your subscription cycle.

Once deleted, files cannot be recovered.

No. To ensure security and consistency for Trusted Appointees, all users work with the same pre-set folder structure. This avoids confusion and guarantees safe, predictable access. However, you can upload any file type and use descriptions and notes for personalization.

Email support@lifeafterme.com or use our contact form

PDF, Word, Excel, JPG, PNG, MP4, MP3, and more. Large video files may require a Premium plan.

Check file size and internet connection. If issues persist, try a different browser or contact support.

The web app is fully mobile-friendly; native apps are planned.

Use the Help Center or email support with screenshots and details.

Yes. Security and privacy are our top priorities:

• ISO 27001 certified information security management

• PIPEDA compliant – you remain the owner of your data at all times

• End-to-end encryption during upload, storage, and access

• Multi-factor authentication (2FA) via SMS/email/authenticator app

• Regular penetration testing by ethical hackers

• Hosted exclusively on Microsoft Azure CA/US data centers

No one—not even our team—can view your stored documents.

Life After Me is officially ISO 27001 certified — the international gold standard for information security management. This proves we use strict protocols for risk management, encryption, and continuous monitoring.
Additionally:

• PIPEDA compliant (privacy law)

• Extended Validation SSL certificate (green padlock in browser)

• Regular penetration testing by ethical hackers

• Microsoft Azure hosting with CA/US-based servers
  Together, these certifications confirm our platform is independently verified and trusted for your most sensitive data.