When someone passes, their will leaves instructions to their family on who will inherit a house, cottage, car, bank accounts, investments and personal belongings.

Most people spend considerable time and energy making sure their finances are in order. They write a will, review their pension, perhaps make some investments.

It's a thought many people have. At some point, you asked a lawyer to draw up your will, ensuring that your most important wishes..

After losing a loved one, alongside the funeral and paperwork, families often discover an unexpected challenge: what happens to their online accounts?

Workload pressures in the financial sector are increasing, partly due to ageing populations